Las Culpass

banner - changes and returns

CHANGES

1. If you’re not convinced and want to change it you have 2 options:
– By size or color, whenever the same amount, without any additional payment.
– In a different article. In this case if the amount is less than you will transfer to give you back the difference if a higher amount you’ll have to

2. Once you know what you want, the first thing you have to do is contact us (lasculpass@gmail.com) and tell us how they want to perform and agree to change the system that best suits us (well you make a new purchase through online store with a code provided to you, well we manage directly via email and we solve it with a transfer).

3. How long have you for a change: The conditions are the same as for a refund, you have one month after you receive your order and the items must be in perfect condition (same condition in which you received it) and the
Corresponding “ticket” that we send you.

  • RETURNS

    1. You want returning an item: You can have your reasons and we will not cuestionártelas. To return an item it must be in perfect condition (same condition in which you received it) and the corresponding “ticket” that we send you.
    Just contact us via weare@lasculpass.com and let us know, acordaderemos system (messaging) and date for return.
    But beware, the shipping charges of the return will be in your account.

    2. How much time do you have to make the return: What can not happen to you! The deadline to request any refund is 1 month after you receive your order.

    3. How will refund the dough: Once we receive and check the item we will transfer you to the item amount to the account number we have previously provided. When we do, we’ll send an email to communicate it and confirm to us that you have received (typically takes 2-3 days).

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